Data Privacy Policy

This Privacy Policy explains how Jimmy Winner collects, uses and protects the personal information we hold about you when you use our services. We take your privacy seriously and set out below what data we gather, why we process it and how you can manage your information. Please read this policy alongside any other terms you have accepted when registering an account.

Types of data we collect

Personal data

When you register an account or contact us we collect personal details such as your name, date of birth, email address, phone number and residential address. We also collect identity documents for verification where required and payment details used to process deposits and withdrawals.

Technical data

We automatically collect technical information when you visit our site, including IP address, device and browser type, operating system, screen resolution and information about your interactions with the site. This helps us maintain security, improve functionality and detect fraud.

Transactional data

We record your account activity and transactional information such as deposits, wagers, wins and losses, bonus activity and payment history. We may also keep records of communications between you and our support team.

How we use your information

We use your data to operate your account, process payments, verify identity, prevent fraud and comply with legal obligations. We also use aggregated or anonymised data to analyse site performance, improve services and personalise your experience. Where we rely on consent, we will seek your clear permission.

Data protection and storage

We protect personal information using technical and organisational measures appropriate to the sensitivity of the data, including encryption and access controls. Your information is stored securely and retained only for as long as necessary to provide services, meet legal requirements and resolve disputes.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support essential site functions, and collect analytics. Some cookies are necessary for the site to function, while others help us understand how you use the site. You can manage cookie settings through your browser or our cookie controls.

Access, correction and deletion

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate data. You can also ask us to delete your account where this does not conflict with legal or regulatory requirements. To make a request, contact our team at [email protected]. We will respond to valid requests in line with applicable data protection laws.

Information sharing and third parties

We may share information with third parties where necessary to operate the service, such as payment processors, identity verification providers and fraud prevention partners. We also disclose information where required by law or to protect our rights. We take steps to ensure third parties process data securely and only for permitted purposes.

Privacy policy updates

We keep this policy under regular review and may update it to reflect changes in our practices or legal requirements. When we make significant changes we will notify registered users by email or by posting a prominent notice on the site. Continued use of our services after changes indicates acceptance of the revised policy.